CORIDGE SOLUTIONS - Privacy Policy

CORIDGE SOLUTIONS - Privacy Policy


Effective Date: February 5, 2025
Last Updated: November 20, 2025
Business Name: CORIDGE SOLUTIONS
Contact Email: [email protected]
Website: https://www.coridge.net

1. Introduction

This Global Privacy Policy explains how CORIDGE SOLUTIONS (“CORIDGE”, “we”, “our”, “us”) collects, uses, stores, transfers, and protects personal information across all regions where we operate. This includes, without limitation, the European Union, United Kingdom, United States, Canada, Australia, the Middle East, Africa and other global jurisdictions.

We are committed to complying with internationally recognised privacy and data protection laws and frameworks, including:

  • EU and UK General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA) and other US state privacy laws
  • Australia Privacy Act 1988 and the Australian Privacy Principles (APPs)
  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • South Africa’s Protection of Personal Information Act (POPIA)
  • Other applicable national and regional privacy regulations

By accessing our website, submitting a lead or contact form (including but not limited to Meta & LinkedIn lead forms), or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you provide to us, including when you:

  • Submit a lead form through our Website or 3rd Party Services & Platforms
  • Request a quote, proposal, or consultation
  • Communicate with us via email, phone, messaging platforms, or meetings
  • Register interest in our services, webinars, or content

This information may include:

  • Full name
  • Business email address and phone number
  • Company name, industry, and your role or job title
  • Country, region, or time zone
  • Project details, requirements, objectives, and timelines
  • Indicative budget ranges or commercial preferences
  • Any other information you choose to provide voluntarily

2.2 Information Collected Automatically

When you visit our website or interact with our digital content, we may automatically collect certain information, such as:

  • IP address and approximate location
  • Device type, operating system, and browser type
  • Pages visited, time spent, and navigation paths
  • Referring URLs and campaign/advert identifiers
  • Cookie identifiers and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Meta (Facebook and Instagram) & LinkedIn lead forms and advertising tools
  • Analytics providers (e.g. Google Analytics)
  • CRM, marketing, and sales platforms
  • Technology and implementation partners engaged for your project

3. Legal Basis for Processing (GDPR and Equivalent Frameworks)

For individuals located in the European Economic Area, the United Kingdom, and other jurisdictions that require a legal basis for processing, we rely on the following:

  • Consent – where you have actively given consent (e.g. to receive marketing communications).
  • Contractual Necessity – where processing is required to enter into or perform a contract with you or your organisation.
  • Legitimate Interests – for our business purposes, provided these do not override your fundamental rights and freedoms (e.g. security, service improvement, B2B marketing).
  • Legal Obligations – where processing is necessary to comply with applicable laws and regulations.

You may withdraw consent at any time where processing is based on consent.

4. How We Use Your Information

We use personal information for the following purposes:

4.1 Service Delivery and Operations

  • Responding to enquiries and lead submissions
  • Preparing and sending quotes, proposals, or solution overviews
  • Designing, delivering, and supporting our services and engagements
  • Managing client relationships and accounts

4.2 Communication

  • Contacting you by email, phone, messaging apps, or video calls
  • Scheduling and conducting discovery sessions, demos, or follow-up meetings
  • Providing updates on ongoing or upcoming engagements

4.3 Marketing and Lead Nurturing

  • Sending service insights, thought leadership, or relevant offers
  • Informing you about new capabilities, events, or opportunities
  • Carrying out audience segmentation and campaign optimisation (where legally permitted)

4.4 Analytics and Improvements

  • Monitoring website performance and usage
  • Improving user experience and content relevance
  • Enhancing our services, security, and internal processes

5. How We Share Your Information

We do not sell your personal data.

We may share your information in the following limited circumstances:

5.1 Service Providers and Trusted Partners

We may share personal information with carefully selected third-party service providers and partners who assist us in:

  • Cloud hosting, infrastructure, and DevOps services
  • Customer relationship management, analytics, and communication
  • Payment, financing, or credit-related support (where applicable and relevant)
  • Specialist consultancy, technical implementation, or remote staffing

These parties are contractually required to handle your data securely and only for the purposes specified by CORIDGE SOLUTIONS.

5.2 Legal, Regulatory, and Compliance

We may disclose personal information where required to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to lawful requests from public or regulatory authorities
  • Protect our rights, safety, systems, or property, or that of others

5.3 Business Transfers

In the event of a reorganisation, merger, acquisition, or similar corporate transaction, your information may be transferred as part of the business assets, subject to continued protection consistent with this Privacy Policy.

6. International Data Transfers

Because we operate globally, your personal information may be transferred to and processed in countries other than the one in which it was originally collected, including countries that may not have the same level of data protection.

Where required, we implement appropriate safeguards, such as:

  • EU/UK standard contractual clauses (SCCs)
  • Contractual and organisational measures ensuring an equivalent level of protection
  • Secure cloud and infrastructure environments with restricted access

7. Data Security

We apply technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. These measures may include:

  • Encryption in transit and at rest, where appropriate
  • Access controls and authentication mechanisms
  • Network and infrastructure security safeguards
  • Monitoring, logging, and regular security reviews

However, while we strive to apply industry-best security standards, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute protection of your information. You acknowledge that the transmission of data over the internet carries inherent risks and that CORIDGE SOLUTIONS is not responsible for security incidents that occur due to circumstances beyond our reasonable control.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to:

  • Provide services, ,maintain business records and manage relationships
  • Comply with legal, regulatory, financial and contractual obligations
  • Resolve disputes and enforce agreements

When data is no longer required, we will securely delete or anonymise it, in accordance with our retention policies and applicable law.

9. Your Rights

Your privacy rights depend on the laws of your jurisdiction and may include the following:

9.1 Access and Correction

You may have the right to request access to the personal information we hold about you and to request correction or update of any inaccurate or incomplete information.

9.2 Deletion and Restriction

You may have the right to request that we delete your personal information or restrict its processing, subject to certain legal limitations.

9.3 Data Portability

In some jurisdictions (such as under GDPR), you may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

9.4 Objection and Marketing Preferences

You may have the right to object to certain types of processing, including direct marketing. You may also withdraw your consent to marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

9.5 US State Rights (e.g. CCPA/CPRA)

Residents of certain US states, such as California, Virginia, Colorado etc, may have additional rights, including:

  • The right to know what personal information is collected, used, or disclosed
  • The right to request deletion of personal information, subject to exceptions
  • The right to opt out of certain types of data sharing (we do not sell personal information)

9.6 Australia, Canada, South Africa, and Other Regions

Individuals in Australia, Canada, South Africa, and other regions may have similar rights under APPs, PIPEDA, POPIA, and equivalent laws, including the right to access and correct personal information and to complain to local data protection authorities.

To exercise any of these rights, or to raise a privacy-related concern,
Please contact us at: [email protected]
We may need to verify your identity before responding.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyse usage, and support marketing and performance optimisation.

You can control cookies through your browser settings and, where required by law, we will request your consent before placing certain types of cookies.

11. Children’s Privacy

Our services are not directed at, and we do not knowingly collect personal information from, individuals under the age of 18. If we become aware that we have collected such information, we will take steps to delete it promptly. Legal guardians can also contact us to inform and request removal of any such data.

12. Limitation of Liability for Cybersecurity Incidents

CORIDGE SOLUTIONS takes all reasonable and legally required steps to safeguard personal information. However, to the maximum extent permitted by applicable law, we are not liable for any loss, damage, unauthorised access, or disclosure resulting from:

  • Cyber attacks, hacking attempts, malware, ransomware, or other malicious activities that bypass industry-standard protections
  • Zero-day vulnerabilities, technical failures, or software defects beyond our control
  • Security breaches occurring at third-party service providers, cloud platforms, or integration partners
  • User-side vulnerabilities, including compromised devices, weak passwords, or insecure networks
  • Force majeure events such as natural disasters, war, regulatory actions, or widespread infrastructure outages

Nothing in this section limits CORIDGE SOLUTIONS’ liability where such limitation is prohibited by applicable law, including in cases of intentional misconduct or negligence on our part. This clause is designed to remain consistent with global legal frameworks including GDPR, CPRA, APPs, PIPEDA, POPIA, and equivalent international regulations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do so, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to your personal information, you may contact us at:

CORIDGE SOLUTIONS
Email: [email protected]
Location: Lahore, Pakistan